Garage card unanswered query

Item: Standard Bank
Rating: 1
Author: Anina P

After taking my money without my consent for a garage card, I complained on Hello Peter, it has been a week and no response from Standard Bank. So I guess it is OK for the bank to just take your money without your knowledge nor consent.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

18 Jun 2019, 15:18

Dear Anina
Thank you for posting a comment. One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply18 Jun 2019, 15:18

Official

Dear Anina
Thank you for posting a comment. One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Anina P's updateReviewer Update

20 Jun 2019, 09:33

Still no one contacted me?? This is not acceptable.

Anina P's update20 Jun 2019, 09:33

Reviewer Update

Still no one contacted me?? This is not acceptable.

Standard Bank's replyOfficial

21 Jun 2019, 14:47

Dear Anina

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm that this matter has been attended to.

Kind regards

Bernadine Naidoo
Complaint Resolution Centre
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Standard Bank's reply21 Jun 2019, 14:47

Official