ZL
Zouks L

1 reviews | Active since Jun 2025

03 Jun 2025, 07:56

Garage card not canceled

Writing the review on behalf of my mother in law whi cancelled her credit and garage card 3 years ago. The credit card was canceled bu not the garage card and she is debited every month for a garage fee card for the amount of R 140.00. We want the garage card to be canceled and all payments after cancellation be refunded.

0
Replies (3)
Standard Bank
Standard Bank's reply03 Jun 2025, 09:07
Official
Dear Zouks
 
Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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ZL
Zouks L's update03 Jun 2025, 18:06
Reviewer Update
Still no feedback other than a generic response.
Standard Bank
Standard Bank's reply04 Jun 2025, 09:51
Official
Dear Zouks

Thank you for taking our call.

We have reached out to the customer.

Continue to have a great day further.


Kindest regards
Standard Bank Hello Peter Team 
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