1 reviews | Active since Dec 2016

15 Apr 2016, 12:49

Garage card annual fee

Just a heads up to all Standard Bank Private Banking clients.<br> If you have had a garage card they are debiting R300 annual card fee. <br> I do not use it any more. The response from the Bank is that yes I can cancel the garage card but I will not be reimbursed. How convenient for you! I have searched the whole website and nowhere are garage cards even mentioned let alone what the annual card fee is. Surely it is ******* to charge a fee when the customer has not been notified in advance of the amount?

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Replies (1)
Standard Bank
Standard Bank's reply18 Apr 2016, 15:08
Official
Hello matron,


With reference to our telephonic conversation today with Mrs Murphy, it was confirmed that the matter has been resolved.

Kind regards

Pearly James
Complaint Resolution Centre
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