RT
Richard T

1 reviews | Active since Mar 2009

31 Jul 2024, 12:07

***** galore!

Is it only Standard Bank that is experiencing massive ***** on people's accounts? I have heard of many many s****s and they seem to be all related to Standard Bank. WHY??

0
Replies (7)
Standard Bank
Standard Bank's reply31 Jul 2024, 12:16
Official
Dear Richard,

Standard Bank can confirm that there has been no breach of its system.  The bank has multiple security and authentication layers that it has made available to its customers.  Customers can also utilize the App or Internet Banking to report ***** or manage their cards or card payments.  

Should you require assistance on a reported ***** matter our team would be glad to assist. 

Kind Regards
Standard Bank Hello Peter Team. 

Best regards,

RT
Richard T's update31 Jul 2024, 12:36
Reviewer Update
Well that is a terminological inexactitude.
I cannot open my on-line banking app as my account has been closed due to ***** on my account.
RBT
Standard Bank
Standard Bank's reply31 Jul 2024, 12:43
Official
Good day Richard

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
***

Best regards,

RT
Richard T's update31 Jul 2024, 13:39
Reviewer Update
Also, I have a ***** number issued by Standard bank. Stop carrying out your bosses orders to deny everything, which might reveal the truth to all that Standard Banks systems have been breached.
Standard Bank
Standard Bank's reply31 Jul 2024, 13:41
Official
Dear Richard,

Your matter has been assigned to our agents, you will be contacted shortly. 

Kindest regards 
Standard Bank Hello Peter Team 
***

Best regards,

RT
Richard T's update31 Jul 2024, 16:54
Reviewer Update
So I got a reply from Ianda who told me she will send an e-mail with an update within minutes.
That was at 15:50 today 31st and I still I never received an e-mail.
Standard Bank
Standard Bank's reply31 Jul 2024, 16:56
Official
Hi Richard

Please allow our team to look into the matter and we will contact you.

Kindest regards 
Standard Bank Hello Peter Team 
***

Best regards,