KA
Kerry A
1 reviews | Active since Sept 2018
27 Jan 2020, 16:52
Fuuuuuuuc****
Fuuuuuuuck!! I've changed phones . . . . HOW MANY times does that happen in South Africa EVERY DAY?? I NEED a print out - but the machine at the branch has just eaten somebody's card - and the lassie in her uniform doesn't have any clue how long it will take before the rest of us can use the ****** thing for print-outs!!!
So I come home and phone AND THEY DON'T HAVE MY EMAIL ADDRESS, I'm told!!!
Fuuuuuuuck!! Are you MAD? * * * Security question: Do you own a company called "Kaludis"? Answer: NO Question: Have you ever registered a company called "Kaludis"? Answer: What the HELL part of NO don't you understand?
AND I'M BEING CHARGED TO BELONG TO THIS BANK??
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Jan 2020, 03:03 Hello Kerry
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply29 Jan 2020, 03:03
Official
Hello Kerry
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's replyOfficial
10 Feb 2020, 11:23Dear Kerry Ann
Thank you once again for posting your comments.
I refer to our email correspondence and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Feb 2020, 11:23
Official
Dear Kerry Ann
Thank you once again for posting your comments.
I refer to our email correspondence and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
KA
Kerry A's updateReviewer Update
22 Aug 2021, 11:03Clint, my dear young friend,
I'm sure that you're a good chap, love your family and so on - but I'm too old and tired for "form letters" (I was sending them out - after typing them myself - before you were even a twinkle in an eye anywhere).
I've been with Standard Bank for eons, and have known the most wonderful operators in all spheres, tellers, financial services etc.
It upsets me to see (and be told of other) really bad lapses, Covid-19 or no Covid-19!
New banks opening all the time, and Standard needs to keep up ?
Now, here's a lesson I hope you don't forget: human voices will be massively appreciated - especially during this bizarre time of "stay away/stay apart/etc."
Well done and - finally - thank you.
I'm sure that you're a good chap, love your family and so on - but I'm too old and tired for "form letters" (I was sending them out - after typing them myself - before you were even a twinkle in an eye anywhere).
I've been with Standard Bank for eons, and have known the most wonderful operators in all spheres, tellers, financial services etc.
It upsets me to see (and be told of other) really bad lapses, Covid-19 or no Covid-19!
New banks opening all the time, and Standard needs to keep up ?
Now, here's a lesson I hope you don't forget: human voices will be massively appreciated - especially during this bizarre time of "stay away/stay apart/etc."
Well done and - finally - thank you.
KA
Kerry A's update22 Aug 2021, 11:03
Reviewer Update
Clint, my dear young friend,
I'm sure that you're a good chap, love your family and so on - but I'm too old and tired for "form letters" (I was sending them out - after typing them myself - before you were even a twinkle in an eye anywhere).
I've been with Standard Bank for eons, and have known the most wonderful operators in all spheres, tellers, financial services etc.
It upsets me to see (and be told of other) really bad lapses, Covid-19 or no Covid-19!
New banks opening all the time, and Standard needs to keep up ?
Now, here's a lesson I hope you don't forget: human voices will be massively appreciated - especially during this bizarre time of "stay away/stay apart/etc."
Well done and - finally - thank you.
I'm sure that you're a good chap, love your family and so on - but I'm too old and tired for "form letters" (I was sending them out - after typing them myself - before you were even a twinkle in an eye anywhere).
I've been with Standard Bank for eons, and have known the most wonderful operators in all spheres, tellers, financial services etc.
It upsets me to see (and be told of other) really bad lapses, Covid-19 or no Covid-19!
New banks opening all the time, and Standard needs to keep up ?
Now, here's a lesson I hope you don't forget: human voices will be massively appreciated - especially during this bizarre time of "stay away/stay apart/etc."
Well done and - finally - thank you.