1 reviews | Active since Mar 2009
Fustrating Treatment
<p>I have been a Mastercard holder for many years and have an excellect record. I am waiting for a new Master Card which I would have got last week but they sent it to the wrong bank. Bayside in Tableview when I asked them to please send it to the Melkbosstrand Branch. Yesterday needed to pay a Travel Agent R40.000.00 deposit and they said if I use my Mastercard we can get Travel Insurance. I was on the phone for about 3 hours yesterday trying to get my Husband's Card Limit up to R40000.00 so I could pay but they did not do it so had to pay with my Money Market Account. Need to pay the balance of R40000.00 in October. If I do that with my new Mastercard will we still get the Travel Insurance? Gary 5 ********** 6 ********** Karen Old M/C ********** ********** 43</p>
Good day Karen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Karen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
