SS
Suveena S
1 reviews | Active since Aug 2019
18 Dec 2019, 08:45
Fustrated and Disapointed with the service recieved
The Standard Bank Call Centre doesnt really Value its clients. I have been waiting over 2 week now for a call to get my enquiry sorted. Up until today i have recieved no calls.
I kept calling them and it was " i will get someone to call you regarding this" its been 2 weeks now and nobody has called.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Dec 2019, 03:35Hello Suveena,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply19 Dec 2019, 03:35
Official
Hello Suveena,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
30 Dec 2019, 10:33Dear Suveena Sing
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Dec 2019, 10:33
Official
Dear Suveena Sing
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***