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faaiza.jackson faaiza.jackson
1 reviews | Active since Oct 2016
27 Oct 2020, 10:01
Fustrated
I have been trying to get hold of Standard bank deceased estate department for vehicles since the beginning of October and have been unsuccessful. I even sent an email on the 13th October and todayteI have not received any response. When you call the call centre for deceased estate you hold on for ever and no one answer the call. This is extremely fustrating as I need documents from Standard bank to resolve my fathers estate.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Oct 2020, 16:58Dear Faaiza Jackson,
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Oct 2020, 16:58
Official
Dear Faaiza Jackson,
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
14 Dec 2020, 08:46Hello Faaiza
Thank you for posting your comment.
As per your email received today 14 December 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
As per your email received today 14 December 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply14 Dec 2020, 08:46
Official
Hello Faaiza
Thank you for posting your comment.
As per your email received today 14 December 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
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*** (fax)
***
Thank you for posting your comment.
As per your email received today 14 December 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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