HC
Heinrich C

1 reviews | Active since Dec 2019

13 Dec 2019, 08:11

Further useless service

Still pathetic service, was contacted via email by standard bank hellopeter consultant asking if issue was resolved.. i informed him that still nothing was resolved and was told the problem would be escalated to card department. To this day im still waiting for card division to contact me to close my credit card account. After so many years as a standard bank client it is a disgrace.. wouldnt recommend standard bank to anyone service is useless and problems dont get solved.

0
Replies (1)
Standard Bank
Standard Bank's reply16 Dec 2019, 20:17
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
***
***