SB
Stephen B

1 reviews | Active since Feb 2016

03 Feb 2016, 23:40

Funeral plan

i have been receiving messages regarding a funeral plan until now 78 started on 27 Jan 2016. I have phoned the call centre no *** spoke to a gentleman explaining problem on ref FNR*** did not give mach time to explain just ask me where did i get this no. Visit Brackenfell branch to solve problem but to no avail The message must stop because it is not for me. They must do their home work first and not rude over the phone, I demand immediate response in removing and also an apology for using my number, This is now becoming an irritating habit and is very annoying when i am on my phone, I am not a Standard Bank client

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Replies (1)
Standard Bank
Standard Bank's reply05 Feb 2016, 13:19
Official
Hello stephentoyota,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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