Funeral Cover claim dispute

Item: Standard Bank
Rating: 1
Author: Esther S

I just lost my mother I am traumatized, Standard bank is refusing to accept my funeral Cover claim. They are saying I must go borrow money or take up a loan as they will not help me, please help me. I am depressed I have been with them for over 5 years

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

21 Jan 2021, 16:39

Dear Esther Sponono

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply21 Jan 2021, 16:39

Official