DS
Dimakatso S
1 reviews | Active since Jun 2024
17 Oct 2024, 13:16
Funeral cover claim
I did a complain on stdbank about my mom funeral cover which paid not on the policy agreement still no reply no solution.i m wondering if they are doing this to all customers or its just me
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
17 Oct 2024, 13:19Good day Dimakaso.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Oct 2024, 13:19
Official
Good day Dimakaso.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
DS
Dimakatso S's updateReviewer Update
17 Oct 2024, 13:46I will wait
DS
Dimakatso S's update17 Oct 2024, 13:46
Reviewer Update
I will wait
Standard Bank's replyOfficial
17 Oct 2024, 16:13Our team will be in touch with further feedback.
Standard Bank's reply17 Oct 2024, 16:13
Official
Our team will be in touch with further feedback.
Standard Bank's replyOfficial
17 Oct 2024, 16:23Dear Dimakatso
We understand the urgency of this matter.
Our team is looking into it and will provide an update as soon as feedback has been received from the Insurance team.
Apologies for the delay in resolving this matter.
Kindest regards
Standard Bank Hello Peter Team
***
We understand the urgency of this matter.
Our team is looking into it and will provide an update as soon as feedback has been received from the Insurance team.
Apologies for the delay in resolving this matter.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Oct 2024, 16:23
Official
Dear Dimakatso
We understand the urgency of this matter.
Our team is looking into it and will provide an update as soon as feedback has been received from the Insurance team.
Apologies for the delay in resolving this matter.
Kindest regards
Standard Bank Hello Peter Team
***
We understand the urgency of this matter.
Our team is looking into it and will provide an update as soon as feedback has been received from the Insurance team.
Apologies for the delay in resolving this matter.
Kindest regards
Standard Bank Hello Peter Team
***