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Tibello T

1 reviews | Active since Jun 2016

08 Jun 2016, 09:37

Funeral Cover

<p>My late father passed away the year 2010 and had a funeral cover with Standard Bank and when we went with his particulars to claim the money, he put someone we dnt know as a beneficiary and was concerned because he could not write nor spell as he was not educated. We only received the money he invested but could not claim the funeral policy money. Please advice which procedure can we follow.</p>

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Replies (2)
Standard Bank
Standard Bank's reply08 Jun 2016, 12:20
Official

Good day Tibello Tau

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply15 Jun 2016, 06:40
Official

Good day Tibello Tau

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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