AM
Anne M

1 reviews | Active since Jan 2019

10 Jul 2024, 14:43

Funeral Claim

Service Request number ***. Please call me back , have called back but can't get throught to you.

0
Replies (9)
Standard Bank
Standard Bank's reply10 Jul 2024, 14:49
Official
Dear Anne,

Thank you for coming back to us.

Our team will be in touch with you. 

We value your continued support and patience. 

Kindest regards
Standard Bank Hello Peter Team 
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AM
Anne M's update11 Jul 2024, 10:38
Reviewer Update
How long must I wait for your call back ? Why is Standard Bank playing hide n seek? I will go through every platform for you to pay back the money. This is not the 1st time you are doing this to my mother.
AM
Anne M's update11 Jul 2024, 11:24
Reviewer Update
And I know exactly what you did , you will have to explain to me why Standard Bank gave out my mother's documents to someone else for them to claim when I never gave you permission.. One of your own staff did ***** by giving my mother's documents which I gave Standard Bank. Pay back the money cz I will expose you and the ***** that is made there by your consultants under your nose.
Standard Bank
Standard Bank's reply11 Jul 2024, 11:31
Official
Hi Anne

Please note that our team tried to contact you but couldn't get hold of you. We have requested our team to contact you again.

Kindest regards
Standard Bank Hello Peter Team 
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AM
Anne M's update11 Jul 2024, 11:31
Reviewer Update
I fail to understand why your investigation is taking forever when mine only took 3 days to find out what happened.. When my mother and myself claimed for my uncle a few years ago same thing happened, we were paid out 2 weeks after the funeral by Standard Bank. Now you keep on lying saying you've tried to make contact with me and that's all lies.. You do understand I'm using my airtime, data and fuel to go to the Ombudsman.
AM
Anne M's update11 Jul 2024, 11:33
Reviewer Update
Don't lie no one tried to contact me, I've had my phone with me 24/7 waiting for your call.. When did you contact me?
Standard Bank
Standard Bank's reply11 Jul 2024, 11:36
Official
Hi Anne

Please note that our team will contact you.

Kindest regards
Standard Bank Hello Peter Team 
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AM
Anne M's update18 Jul 2024, 17:29
Reviewer Update
Still waiting for your call
Standard Bank
Standard Bank's reply19 Jul 2024, 07:06
Official
Dear Anne

We will follow up with our team and we will be in touch with further feedback.

Sorry for the delay.

Kindest regards
Standard Bank Hello Peter Team 
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