Funds tracking

On the 15th of November 2024 my account was de*****ed of more than R10k and the ***** department instead of investigating the person who de*****ed me of my money, investigated a R200 they say i de*****ed yet it doesnt even show who deposited it and they closed my account because i used the R200. What puzzles me is blocking my account instead of telling me what to do to deposit back the amount and the person who called me from that department is Mary Hlokwa and they told me to do ann affidavit for the R10k taken from my account. I did it and whole week last week I was sent from pillar to post as I called there was money that was deposited in my account. The blockage has made the money to be rejected. After the unblocking that happened on Thursday they did not make any help to track the money that was supposed to be in my account. They do not even answer email I have sent them especially Danny Ndlovu who is the manager. I have lost hope in Standard Bank as they have no client service in place for us as their clients its 0%. I would not recommend Standard Bank to any of my family members as they do not care.