Funds not reflecting on my account

Standard bank did me dirty all the money that reversed yesterday which didnt reflect immediately went into their fees a monthly fee which normally deducts on the 1st but when i checked my banking app last night i had a negative of the banking fees there was also an overdraft fee of which i dont know anything about.they took all the money i reversed .

All the money that i reversed was taken by standard bank,the lady that phoned me from the complaints department first threatened me about the fees that i enquired about of the overdraft she told me i was suppossed to be charged all the years i mean ive been with standard for so many years to hear this information.ive been told for a debit order reversal you wait up to 24 hours to reflect first time im hearing that as well.I wouldnt have reversed it if it was in black n white even the guy that was assisting me yesterday when i made my first call he told me must wait few minutes mit will reflect.went back to the app kept on giving me an error .They dont want to aknowledge that the problem was their system.