PN
Petunia N
1 reviews | Active since Apr 2024
06 May 2024, 05:55
Funds missing in my account
My account was suspended for a few days and then when it was reactivated, the money that was in the account was taken. I had about R3221 in the account but after reactivation, I had R461. There's no explanation about where the money is. I emailed them about the issue three days ago and I still haven't received any response from them. I'm so disappointed in them.
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Standard Bank's replyOfficial
06 May 2024, 07:10Dear Petunia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 May 2024, 07:10
Official
Dear Petunia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***