KM
Khanyisa M

1 reviews | Active since Jul 2020

22 Apr 2025, 22:05

Funds from deceased account

Standard Bank can cause more problems than solving. I have been requesting funds to be transferred from my deceased mother to my account as according to letter of authority from Master of the high Court. I sent numerous emails at1st they responded saying turnaround time 7 to 10 days and now no correspondence is given. My mom passed away last day of December today we are in April. The money could help to settle her medical bills but Standard Bank finds it fit to keep money to themselves. Can I be assisted please

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Replies (1)
Standard Bank
Standard Bank's reply23 Apr 2025, 07:05
Official
Good day Khanyisa, 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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