Funds disappeared in my account

I write this complaint today express my disappointment in the bank that i trusted for more that 5 years.<br> <br> I app**** for a a payday loan and the service provider lived up to my expectations by depositing the money in to my Standard Bank account. I then went to the ATM to go withdraw some money of which the money was there and the slip showed me the available balance. When the money was deposited into my account i got an SMS saying that the money is available for me to use.<br> <br> The next day I woke up with my balance being on a negative R1300 not knowing how. I then took the slip that was printed by the ATM that used and my phone to show the consultants at SBSA the proof of the funds that were available in my account and now disappeared for some reason. The consultants told me that there is no deposit that is showing in my account of which i saw that it didn't show any deposit when i checked on the internet.<br> <br> Its been four days since i logged the query with standard bank and i haven't received my money nor getting a call from them advising me of the progress of the query. I had a terrible new years day because of the bank and now the schools will be reopening soon and i still dont have