DM
Dina M
1 reviews | Active since Sept 2020
01 Sept 2020, 09:59
Funds deposited into old account.
R18000 deposited to my old account that was given to someone bcos it was closed on 15/05/2020. I complained at my hranch in Siyabuswa, but I only given refence in August 2020 after calling Head office. Regardless of proof and letter to reverse it, standard bank cannot help me. Is 4 months now since they promise to help.*** and Ref ***. I feel like is failing me.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Sept 2020, 15:13Dear Dina Mahlangu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply01 Sept 2020, 15:13
Official
Dear Dina Mahlangu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
18 Sept 2020, 13:10Hello Dina
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and we will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and we will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply18 Sept 2020, 13:10
Official
Hello Dina
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and we will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and we will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
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