YM
Yvonne M

1 reviews | Active since May 2015

31 May 2018, 16:14

Funds delayed

Good day I received funds for 4800 and they haven’t reflected in my account as yet and the company that transferred the funds said they have been transferred. Can a consultant contact me to see if there is no hold on those funds . I need to pay my bond and car urgently

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Replies (3)
Standard Bank
Standard Bank's reply01 Jun 2018, 08:18
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply05 Jun 2018, 10:48
Official

Good day Yvonne

Our team tried to contact you to no avail, please confirm the preferred time of contact.

Best regards,

Standard Bank
Standard Bank's reply06 Jun 2018, 10:27
Official

Dear Yvonne

Thank you for posting your comments.

I refer to our email correspondence with each other where you confirmed that this was not the banks error.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,