Funds Allocations

I have done an internet transferred of R5 000 from my Standard Bank savings account to my Standard bank credit card, only to find that the card I transferred to is no longer active. I phoned the Standard bank call centre to assist me on the 18 September 2015 which I was referred to the Legal department and spoken to Lesley. He confirmed that the funds are still hanging in the deactivated credit card and he will send a request to Admin to transfer them to the active credit card. I asked him how long it will take to have funds available, he said 48 hours. <br> 23/09/15 I realised that my active credit card is still without funds, phoned call centre again only to be told that nothing was done and I will have to wait for more 7 days for my funds to be transferred into my credit card. I explained my frustrations that I can't wait for 7 days when I really need the money now. I was taken from one person to the other and yet no one helped me except being told that they have logged a<br> call with Admin and it will take them 7 days to be sorted counting from today. It is unacceptable Standard bank always fail me with my money. It was my Home Loan, Insurance now credit card. Can someone help me.