GP
Gustav P
1 reviews | Active since Sept 2020
26 Nov 2024, 19:14
Frustrating Technical Errors on the Mobile App
I have been trying to purchase electricity through the Standard Bank mobile app, but every time I attempt, I receive the same error message: "Meter number ****** Technical error, please try again later."
This has been ongoing and is incredibly frustrating, especially when I rely on the app for convenience. No matter how many times I "try again later," the issue persists.
I expected better from a leading bank. Please resolve this technical glitch urgently, as it’s unacceptable to have such basic functionality not working.
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
27 Nov 2024, 07:01Good day Gustav,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Nov 2024, 07:01
Official
Good day Gustav,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
