cR
chantal R
1 reviews | Active since Nov 2014
28 Jan 2021, 20:19
Frustrating services
It’s so frustrating that every time I have to use the bank services they always charge me wrong , on the 22nd January 2021I went into the bank to get bank statements for 23 sept to 23 Oct and 23 Oct to 23 November 2019 and was said that I will be charged R 80. AnywAy I received the bank statements and extra moths which I didn’t request for and was charged R190. Which is ridiculous. My hands are tired i wish I could change banks but can’t. It’s too frustrating
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Standard Bank's replyOfficial
29 Jan 2021, 01:43Hello Chantal
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Jan 2021, 01:43
Official
Hello Chantal
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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