CC
Chido C
1 reviews | Active since Jul 2023
14 Jan 2026, 12:50
Frustrating service from forex department
I am waiting for a call or an email from the forex department as I have incoming funds that they haven't processed for me. This is the 8th day that I have been looking for help with no luck
It's the 2nd time experiencing this with the same department
When I call I get transferred from one person to the next, when I chat online the consultant is half interested.
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Replies (1)
Standard Bank's replyOfficial
14 Jan 2026, 13:10Good day Chido,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jan 2026, 13:10
Official
Good day Chido,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***