Frustrating process

I want to have my debt review reinstated. Debt busters is willing to take me back as client but standard bank is not assisting. I have been having a back and forth with the bank for weeks, I first get told apply for debt restructure, then I get told sorry make payment for the arrears, then I get told sorry follow the restructure process and submit your documents and all this while legal action is being taken. I don't know what way anymore. Please can I just go back under debt review because this whole situation is confusing and frustrating.