CP
Cornel P
1 reviews | Active since Jan 2021
08 Jun 2022, 15:48
Frustrating client
I app**** for a loan online I was informed to go to my nearest branch.When I got there the lady said the security check wasn't lifted and she will phone me the next morning I NEVER GOT A PHONE CALL BACK.
When I phoned after how many days of waiting Standard Bank told me twice I answered the questions wrong and that I must go to my nearest.What is going on?
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Standard Bank's replyOfficial
08 Jun 2022, 18:09Good Evening Cornel
We’re so sorry to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
We’re so sorry to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Jun 2022, 18:09
Official
Good Evening Cornel
We’re so sorry to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
We’re so sorry to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***