MA
Mark A

1 reviews | Active since Mar 2018

29 Mar 2018, 20:20

Frustrating balances

Current system of providing account balances on the Web, App and sms don't balance or correspond at all. Very frustrating when you rely on these tools to manage one's account. Actually due to this I will be looking for a new bank

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2018, 05:35
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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