IM
Ipeleng M

1 reviews | Active since Aug 2019

31 Aug 2019, 04:45

Frustrated! 2 years of Constant rejection an NO assistance.

In January 2017 important documents of mine were ******. Worried that ********** activity may take place with Standard Bank profile, I contacted the Standard Bank ***** department to inform them and a ***** block was placed on mu profile. After 6 months I went to Standard Bank to try open a savings account how ever the ***** block prevents you from opening any account without providing 3 month PaySlip, Certified ID copy and proof of Address.

I have provided the bank with these documents on various accounts in attempt to open different accounts and nothing works.

It is now 2years later! I mean, is this going to be my banking experience for the rest of my life??? I am completely over it and thinking of just switching banks!

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Replies (1)
Standard Bank
Standard Bank's reply03 Sept 2019, 11:29
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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