1 reviews | Active since Jan 2020
Frustrated witt bad service
Standard Bank was the executor for my deceased father in 2003. It took a few years to complete their work. In 2017 it came to my attention that their was still one annuity that wasn't transferred to me and I asked Standard Trust to help me. I struggled with a person at Standard Trust for 2 years. He didn't return my e-mails and had to report him to his bosses. After I reported him, he asked for information which I gave him and never heard of him after that ever again. Then in 2019 I received an e-mail that this person left Standard Trust and that a new person will work with our problem. I've sent her all the info and haven't heard anything from her. I don't want to give them even one star. Imagine you leave this people to sort out your estate after you died? No one can put their loved ones through this much trouble and frustration.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***