1 reviews | Active since Oct 2016
Frustrated with your service
What a pathetic Bank to deal with I have been banking we them for the last 18 years or so and never once did I ever get good help from them...every year since last 2021 it's 1 thing after another.. Now they have been a ***** *****ing my U counts point which I took years to accumulate and when i queried this,in the store I was told they won't expire, tried using my card it never did work, tried moving my point never worked either. so now requested for my point to be moved and it cant be moved into my existing bank account too , cause Standard Bank would rather ***** it from me... Neither can I withdraw it ... The consultant kept on requesting me to take vouchers for it ...which I don't want. How can this be resolved.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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