Frustrated with Standard Bank Ucount Reward Application

<p>I've been a Standrad Bank customer for over 20 years. I have a business account, personal account and home loan account with this bank. In November last year (2016) I tried to register for the Ucount rewards for business. I was unable to register online so I contacted the call centre. To date nothing has been done. Every time I follow up I get the same response, "Please note that your enquiry is under investigation. Once I receive feedback from the relevant department, I will be in contact with you". Why offer the rewards programme when it is such a problem to even register????? I am absolutely appalled at the service and am seriousy considering switching to another bank where I can apply for e-bucks. </p>