MB
Marisa B

1 reviews | Active since Jan 2015

15 Jul 2019, 18:42

Frustrated standard bank home loans

I am struggling to get assistance from Standard Bank Home loans department. I need to make urgent arrangements regarding my home loan and their phone just keeps on ringing. I am so frustrated.

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Replies (2)
Standard Bank
Standard Bank's reply16 Jul 2019, 04:03
Official
 Hello Marisa, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Jul 2019, 10:31
Official
Good day Mrs Blaauw

 As per our telephone conversation this matter has been resolved.
 
 Regards,
 Complaints Resolution Center
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