kM
khathutshelo M

1 reviews | Active since Feb 2023

23 Feb 2023, 09:01

Frustrated New client

Delayed salary on new account

I'm a new standard bank client and I opened the account because there was issues with other banks and employer advice that we all open standard bank as the company bank with them, last week Friday salaries were released and Monday other people received their salaries, and mine was not released and the reason sent to my HR was that there was several other payment beside the salary from employer but confirmation and verifications was done with the employer, today is Thursday and I have no cent and my bills are pilling up , car instalment and people that I'm owing are knocking at my door , can I have my money today please , all verification is done please release my money, today I will go the legal route if money is not cleared.

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Replies (1)
Standard Bank
Standard Bank's reply23 Feb 2023, 09:03
Official
Good Day Khathutshelo 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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