1 reviews | Active since Feb 2012
FRUSTRATED FRUSTRATED MISERABLE CONFUSED NEW CLIENT
Standard bank I have had to create another account to follow up on my issue,you responded to my first complaint and said you will resolve and its 3rd day noone has made the effort to contact me at *** should be I made to beg and be frustrated to be giving business to your bank.If my approval is no longer valid or my business needed please inform me so we move our business elsewhere than being put in suspense for 3 weeks with absolutely no form of communication from you at all.now I regret having turned down fnb offer ,I know fnb would have been communicating and telling me where we stand and what the hold up could be.May you have the heart and compassion to read through my complaint and not give me a non personal computer generated auto response and forget about the matter
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
******
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that this matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that this matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***