MM
Modjadji M
1 reviews | Active since May 2017
20 Dec 2021, 10:30
Frustrated
I’ve been struggling to login my mobile app for 2 days, what’s going on ?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Dec 2021, 14:29Dear Modjadji M
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Standard Bank's reply21 Dec 2021, 14:29
Official
Dear Modjadji M
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
MM
Modjadji M's updateReviewer Update
22 Dec 2021, 04:52Good Day
I can’t log in my app still, I can’t increase my limit online, this is becoming very frustrating, I’m thinking of even changing banks, it’s been almost a week now, I can’t see my virtual card online so I can’t make purchases online cause I prefer using the virtual card online, I can’t see my ucount rewards online and I want to redeem them and everything was easier with the app. I’ve rep**** your emails with screenshots as I asked and they’re being returned it says they’ve been quarantined cause they’re flagged as spams so how am I going to be assisted?
I can’t log in my app still, I can’t increase my limit online, this is becoming very frustrating, I’m thinking of even changing banks, it’s been almost a week now, I can’t see my virtual card online so I can’t make purchases online cause I prefer using the virtual card online, I can’t see my ucount rewards online and I want to redeem them and everything was easier with the app. I’ve rep**** your emails with screenshots as I asked and they’re being returned it says they’ve been quarantined cause they’re flagged as spams so how am I going to be assisted?
MM
Modjadji M's update22 Dec 2021, 04:52
Reviewer Update
Good Day
I can’t log in my app still, I can’t increase my limit online, this is becoming very frustrating, I’m thinking of even changing banks, it’s been almost a week now, I can’t see my virtual card online so I can’t make purchases online cause I prefer using the virtual card online, I can’t see my ucount rewards online and I want to redeem them and everything was easier with the app. I’ve rep**** your emails with screenshots as I asked and they’re being returned it says they’ve been quarantined cause they’re flagged as spams so how am I going to be assisted?
I can’t log in my app still, I can’t increase my limit online, this is becoming very frustrating, I’m thinking of even changing banks, it’s been almost a week now, I can’t see my virtual card online so I can’t make purchases online cause I prefer using the virtual card online, I can’t see my ucount rewards online and I want to redeem them and everything was easier with the app. I’ve rep**** your emails with screenshots as I asked and they’re being returned it says they’ve been quarantined cause they’re flagged as spams so how am I going to be assisted?