ND
Nompumelelo D

1 reviews | Active since Sept 2020

05 Apr 2023, 11:37

Frustrated customer! Can't get access to my money!

I am not getting any help from the transactional team. I've sent an email after email stating my situation. I can't get access to my funds. I can't go to the branch as I am abroad! I just want to close my account and get my money transferred out of the account.

0
Replies (3)
Standard Bank
Standard Bank's reply05 Apr 2023, 11:45
Official
Hi Nompumelelo

Thank you for alerting us to this. Please provide with us with your ID number. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply05 Apr 2023, 11:52
Official
Hi Nompumelelo

Thank you for the details.  We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply05 Apr 2023, 17:31
Official
Hello Nompumelelo

Thank you for getting back to us, we have sent the request to our consultant. 

We will confirm once all is done. 

Kind Regards 
Standard Bank Hello Peter Team
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