1 reviews | Active since Sept 2018
Frustrated client and complaining
I’m not happy with the services received , So far I’ve received the worse service from @StandardBankZA , they were supposed to have reverse a transaction since Friday and nothing even today,I made a purchase from @Makro_SA Woodmead on Friday, it declined at store while payment went off my account, so I’ve been asking the bank to reverse the purchase but still waiting even now. I was told it will take 24 hours to reverse and now it’s Wednesday, no money no feedback, Was I wrong to make a purchase with my money? Maybe I should move to another bank that won’t send me from pillar to post with my money @StandardBankZA , why am I not getting my money? Ya ni hlolela bangi leyi mativa??♀️??♀️??♀️
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Thembi Wa Ka Siweya
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Thembi Wa Ka Siweya
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***