Frustrated by Standard Bank

Item: Standard Bank
Rating: 1
Author: Tebogo L

********** transaction were performed on my cheque account by swipping my cheque card at various Toll Plazas in Limpopo the 01 August 2019 to the 16 August 2019. The total amount was R 2,094.00 and I was reimbursed R 2,048.00 on the 20 August 2019. I was issued with a new card on the 20th August 2019. On the 23rd August 2019 the transactions happened again on the new card. I am frustrated by the service at Standard Bank

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Replies (1)

Standard Bank's replyOfficial

29 Aug 2019, 05:38

Hello Tebogo,

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Sheriline Martin

Complaint Resolution Centre
***

*** (fax)
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Standard Bank's reply29 Aug 2019, 05:38

Official