LM
Lerato M
1 reviews | Active since Mar 2018
06 Sept 2025, 13:31
Frustrated
Sending money using PEP is by far the worst thing a person could do. Money was sent via PEP in Petrusburg and PEP in bloem tells me that they aren’t unable to assist to withdraw and rather go to Standard Bank of which my dad did. When he tried he got an error and we called and was given a reference for that call. Since Sunday the 31st Aug I have been taken from pillar to post by PEP and Standard Bank
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
06 Sept 2025, 13:41Dear Lerato,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2025, 13:41
Official
Dear Lerato,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
Lerato M's updateReviewer Update
08 Sept 2025, 11:39Please call me again
LM
Lerato M's update08 Sept 2025, 11:39
Reviewer Update
Please call me again
LM
Lerato M's updateReviewer Update
08 Sept 2025, 11:50Hello can I please get you to call me again.
LM
Lerato M's update08 Sept 2025, 11:50
Reviewer Update
Hello can I please get you to call me again.
LM
Lerato M's updateReviewer Update
08 Sept 2025, 12:37Thank you for your amazing assistance after being taken from pillar to post. They finally got the funds. Thank you so much
LM
Lerato M's update08 Sept 2025, 12:37
Reviewer Update
Thank you for your amazing assistance after being taken from pillar to post. They finally got the funds. Thank you so much
Standard Bank's replyOfficial
08 Sept 2025, 12:40Dear Lerato
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2025, 12:40
Official
Dear Lerato
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***