MT
Marcia T

1 reviews | Active since Dec 2019

17 Feb 2025, 13:54

Frustrated and depressed

I haven't received my money back & also the beneficiary haven't received the money still. I 've launched for a complaint since 27th January, called the internet banking headquarters, visited the branch several times but still no luck. Who can help me to retrieve my R3000 back? because standard bank can't do that for me but I am the customer. Please help

0
Replies (2)
Standard Bank
Standard Bank's reply17 Feb 2025, 14:01
Official
Dear Marcia T, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Feb 2025, 13:33
Official
Dear Marcia T, 

We would like to thank you for giving us the opportunity to address your matter. 

Should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards,
Standard Bank Hello Peter Team 
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