1 reviews | Active since Aug 2016
Frustrated and annoyed
Morning
I feel so frustrated as I write this complaint this morning. I have received numerous calls from different lawyers.. all regarding loan accounts I have with Standard Bank and I have already made payment arrangements for both my outstanding loans and I’ve been sticking to them since the arrangements have been made but every month there’s a different lawyer calling me regarding payment and I’ve even been threatened by another firm saying they are going to place a judgement on my name. I know that it’s a bunch of call centres calling me but I can’t be held responsible for no communications between the legal firms - I have on numerous occasions stipulated that I am unemployed, I have been getting money from friends and family to pay these loans on a monthly basis.. I need someone to call me because I have been honouring my arrangements and the issue comes in with my debt being sent from one legal firm to the next without any mention of the previous arrangements. I will only provide my ID no as there are 2 loans that need to be dealt with here.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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