1 reviews | Active since Aug 2017

10 Aug 2017, 23:21

Frustrated and annoyed

<p>Hello Peter </p> <p>I have an RCP loan of 30 000 which i took back in year 2012 and have since been paying an instalment of R938 a month for the past 5yrs now it states that i still owe the bank 30 000 which means all the 5yrs instalments of over 55 000 were just interests... i feel so ********** have gone to the branch several times with no assistance at all the bank cant even ptobide me with a signed copy of my contract!!! How professional is that for a big financial institution like standard bank???</p>

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Replies (2)
Standard Bank
Standard Bank's reply11 Aug 2017, 11:53
Official

Dear Lesego Radise

Thank you for your posting.

I tried calling you on the number provided and it was just ringing. I am attending to this matter and will keep you posted on the progress.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply14 Aug 2017, 11:01
Official

Dear Lesego Radise

Thank you once again for your posting.

I refer to my email communication and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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