OG
Onicca G
1 reviews | Active since Nov 2017
18 Oct 2018, 13:36
frustrated
Good day
I just received an sms from a company called AA TRADING. informing me that a debit order have been lodged on my account on the 25/10/2018.....i dont know this people there is a number ********** 997 to call...and its not getting though..........then i thought of calling my bank to stop this nonsense...to my surprise the bank i have been loyal too for more than 10 years could not help me.......the consultant basically said that i should wait for the debit order to go through....then i reverse and i get charged 25.00.....all i wanted was to stop the damage before it happens....can someone assist pls
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Standard Bank's replyOfficial
19 Oct 2018, 10:01Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply19 Oct 2018, 10:01
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,