1 reviews | Active since Aug 2018
Frustrated
Standard bank A bank I have been with for more than 10 years. Cannot make a matter that I need resolved urgently a priority, rather telling me the consultant that said he would get back to me before close of business is knocking off for the day at (330pm) will contact me when he is able to. I got my whole financial life with standard bank, car, home loan , credit card, bank account, business bank account .
Ive waited on the call centre line for an answer for 25mins to get a answer and rather listen to the call consultants household issues in the back ground until the line cuts. Always a struggle getting things sorted out with standard bank.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,