1 reviews | Active since May 2018
Frustrated
A few years ago I had a delinquent credit card account. Which even after ir was prescribed i settled in February 2017. However even up until the present date standard bank has not updated their system to sbke that this account is settled. I fet shuffled around to various depatments, from card division to IT. Nobody in Standard bank can tell me why the status of my account cannot be updated. Also even after several requests I am not even able tocger a paid up letter.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you
Best regards,
Thank you
Best regards,