KS
Karli S

1 reviews | Active since Aug 2016

24 Aug 2016, 18:39

Frustrated...

<p>Standard bank phoned me at 19:45 at night and when I asked why they phone so late I was told if I paid my account they wouldn't phone me. Standard bank didn't attend to my query in time last month so I had to make my own payment in full. There's no way I'm behind and imelda could not tell me where I owe. I started getting upset by her rude comment as I pay my account. I want a supervisor to phone me and help me sort out my account as I can't see where I owe money and I definitely won't deal with imelda again. </p>

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Replies (1)
Standard Bank
Standard Bank's reply25 Aug 2016, 06:16
Official

Good day Karli Steenkamp

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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