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Ms M
1 reviews | Active since Jan 2020
08 Nov 2024, 15:18
Frustrated
I honestly am not happy with standard bank, imagine being stranded in the store because they decided to freeze your account due to kyc which was never communicated to you. There is not even an email to send documents to and advised to go to the branch. Haiiiii this is absurd
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Replies (1)
Standard Bank's replyOfficial
08 Nov 2024, 15:21Good day.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Nov 2024, 15:21
Official
Good day.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***