FRUSTATED WITH STANDARD BANK

After my review on 16 May 2025 Standard Bank tried getting in touch with me via phone on 19 & 20 May, unfortunately I could not take their calls as I was in the mountains with to little signal. Its been 3 weeks since then and no further contact from them was received. So today I went back to Standard Bank....and again with big disappointment no card was ordered when I was at the bank in May only showing the one ordered in April.

1) Card Expired - No notice received from the bank 2) First card received after visiting the bank .... 3-5 Business Days collected card... no recipients linked for online banking...back to bank...Hot Card Issued by bank and this is apparently why... 3) Debit card issued on cheque account, can only be used online as every time you use it at speed point its declined. So still I am stuck with a debit card on a cheque account and according to the lady that assisted today there is nothing wrong with the card and I should try and use it at a speed point again. I don't know why I even bothered because as usual ""DECLINED". But remember there is nothing wrong with the card. So back to the bank again explained, feedback was because the card is a debit card on a cheque account....WHY WOULD THE BANK ISSUE ME WITH THIS TYPE OF CARD IF I CANT USE IT?

I am currently awaiting my new cards once again 3-5 business days. Then it will be the 5th time for an card that actually just expired. I am truly fed up with Standard Bank and with this kind of assistance I would not recommend them at all.

Not even going to go into the way the staff handles you... luckily they can greet you even if you get the feeling that your a bother to them. And even thou this is not my fault and I keep having to go back I am asked to remain calm....every time you go in its a new consultant, why does the system not show whom assisted previous time and why you visited the bank so each time you have to explain to someone new what the problem is. Very unhappy with Standard Bank to say the least.