1 reviews | Active since May 2016

06 Jun 2018, 16:52

Fruastratrd ex employee

Iam an ex standardbank member i resigned in 2016 i have recently been contacted by the department of labour requesting a salary schedueled form of which i phone the standardbank human resorces and they refused to give me.even the consultant from the department sent an email and again they brushed us of and refused ..they did not refer the matter anywhere. I do not know why the bank is doing this as iam npt the 1 requesting it but the department of labour .kindly assist in the matter it veen 3 weeks already goin back n forth .the human resorces are not assisti g me at all.i dont know if this is how standardbank treats their ex employees

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Replies (2)
Standard Bank
Standard Bank's reply07 Jun 2018, 06:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply12 Jun 2018, 11:25
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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